If you have already ordered, click here to find your Airwaybill / Tracking Number.
Please review the Quick Answers below before using this form. In order to direct your question to the appropriate department, please select the subject of your email inquiry from the list:
We understand your need to make an educated decision about our product, and for this reason we have addressed many common product questions online. Please visit here for questions regarding the nature of the product and how it works. Many other questions can be resolved by visiting here.
In order to receive a full refund, please return the device within 187 days of receiving your order to:
Please be sure to include your full name and order number on the returned package.
Please be advised that if your package has already been shipped via UPS or DHL it must be rerouted by the recipient. You may change the delivery address of the package yourself by contacting the courier with your tracking number. If your order has not been shipped, please provide alternate shipping instructions in the form above.
In order to ensure fast and efficient customer service, please include your order number, date, and time of purchase in the form above.
We do not condone spamming and take this very seriously. Please forward a copy of the offending email you received by so we can take appropriate action.